Terms & Conditions

1. About these terms

Royal Court Banquet Hall is operated by Hotel Royal Court Madurai, a unit of Yasin Hotels Private Limited, 4, W Veli St, Opposite Railway Station, PKS Colony, Madurai Main, Madurai, Tamil Nadu 625001 (“we”, “us”, “the hotel”). These terms apply to banquet hall bookings and to your use of this website.

By confirming a banquet booking, you agree to these terms and conditions, our guest rules, payment policy, cancellation and refund policy, and our Privacy Policy. The details confirmed for your booking — hall, date, session, guest count, menu and rates — also form part of your agreement with us.

2. Bookings and advance payment

• All bookings are subject to availability.
• We advise booking in advance to secure your preferred date and hall.
• Rates are quoted in Indian Rupees and are exclusive of taxes unless clearly stated.
• An advance payment may be required to confirm the booking.
• Payments can be made through cash, credit card, or bank transfer.
• In some cases, a deposit may be required at the time of booking.

Important deposit note: if a deposit is collected, it is non-refundable and will be adjusted against the final bill for your event.

3. Changing your event date

If you need to move your event to a different date, contact us as early as possible by phone or email with your booking details. A change of date is subject to the availability of the hall on the new date. If a date change cannot be accommodated, the cancellation and refund terms below apply.

4. Cancellation and no-show

The following cancellation and no-show rules apply:

• Guests are eligible for refund only if they follow the cancellation policy mentioned at the time of booking.
• The cancellation policy will mention the time period within which cancellation can be made without charges.
• To request a refund, guests must contact the hotel as early as possible by phone or email.
• Reservation details may be required for verification before cancellation or refund processing.
• No-show means failure to arrive without prior cancellation.
• In case of no-show, the full reservation amount will be charged.
• Non-refundable reservations are automatically considered as no-shows if the guest does not arrive.
• Cancellations made outside the specified timeframe may not be eligible for refund.

5. Refunds

• Hotel Royal Court understands that plans may change and guests may need to cancel or modify reservations.
• Refund eligibility depends on the cancellation policy attached to the booking.
• Guests may receive refund to the original payment method used during reservation.
• Guests may also choose a credit voucher for future stay, depending on the situation.
• Once cancellation is confirmed and eligibility is verified, the hotel will initiate the refund process.
• The time taken for refund reflection may vary based on payment method and financial institution.
• Refunds may not be possible for no-shows or cancellations outside the specified cancellation period.

6. Catering and outside food

• All catering for functions at Royal Court is provided by our in-house kitchen. Outside caterers are not permitted.
• Outside food and beverages are strictly prohibited inside the hotel premises, including the banquet halls and common areas.
• This rule is followed to maintain cleanliness, food safety, and consistent quality service.
• Bringing or serving outside food may incur penalties or cleaning charges.

7. Decorators and outside vendors

• Any decorator, photographer, DJ or other outside vendor you engage must be agreed with our banquet team before your event, and must follow our rules and the instructions of our staff.
• Open flames, candles, and flammable items are not allowed inside the hotel premises, including as decoration.
• You are responsible for any damage caused to the hall or hotel property by vendors you engage.
• The hotel does not assume responsibility for services provided by external vendors.

8. Music, noise and conduct

• Music and amplified sound must stay within the timings advised by our banquet team for your booking and within the limits set by law.
• Guests must respect the peace and quiet of other guests of the hotel.
• Excessive noise or disturbance may result in a warning, or in the function being stopped without refund.
• Smoking is strictly prohibited in all banquet halls and public areas.
• The hotel may refuse or stop a function if misconduct by guests is found.

9. Capacity and safety

• The number of guests must not exceed the capacity confirmed for your hall at the time of booking.
• Children and minors attending a function must be accompanied by an adult.
• Guests should follow the fire safety and evacuation procedures displayed on the premises and the instructions of our staff.
• The hotel reserves the right to refuse service if safety, comfort, or well-being is affected.

10. Damage and liability

• Any damage caused to the hall or hotel property by you, your guests or your vendors will incur appropriate repair or replacement charges, payable by the person who made the booking.
• Hotel Royal Court Madurai is not liable for loss, damage, or theft of personal belongings, gifts or equipment brought to an event.
• The hotel is not responsible for injuries or accidents that may occur on the hotel premises.
• Guests are responsible for their own safety while using hotel facilities.
• Lost and found: items found after an event will be kept for a limited period of time. Please enquire at the front desk.

11. Force majeure

We are not liable for any failure or delay in providing a booked hall or service that is caused by events beyond our reasonable control — including natural disasters, extreme weather, fire, flood, epidemic, government orders or restrictions, civil disturbance, strikes, or failure of public utilities. If such an event affects your booking, we will contact you to discuss moving it to another date, and any refund will be handled in line with the cancellation and refund terms above.

12. Use of this website

Information on this website — including hall capacities, photographs, amenities and menus — is for general guidance and may change. The details confirmed for your booking are what apply. The content and photographs on this website belong to us and may not be reused without permission. Links to other websites, such as Google Maps and WhatsApp, are provided for convenience; their own terms and policies apply.

13. Governing law

These terms are governed by the laws of India, and the courts at Madurai, Tamil Nadu have jurisdiction over any dispute arising from them. We may update these terms from time to time; the “last updated” date at the top of this page shows when they were last changed.

14. Contact

For questions about these terms or your booking, contact: